Testimonials For AC Medic Heating & Air Conditioning
Eric came out to our home to service our AC unit. He was able to diagnose our problem right away, than made several phone calls to find the fan motor we needed! He fixed a problem that another local AC repair company made a mistake on. He is extremely knowledgeable. AC Medic Heating & Air Conditioning comes HIGHLY RECOMMENDED!!! Their rates are definitely more reasonable than any other in the area!! No need to call around.
Eric came out for a service call on my heat pump because it was not cooling well when temperatures were reaching above 90 degrees. Eric quickly spotted some things previous service techs from other companies had not done in past service calls and yearly routine maintenance. Eric performed all the necessary repairs and had my unit cooling more efficiently than it has since we’ve lived in our home the last 8 years. AC Medic Heating & Air Conditioning provides the type of service you want and expect.
I highly recommend this company. The owner came out and did a great job of finding out exactly what the problem was. I was having a problem with the motor on my unit making noise. It wouldn’t make the noise until it ran a few minutes, so he patiently waited there until it did. I can definitely appreciate the fact that he wasn’t trying to rush and take a guess at what the problem was without hearing it.
I had Eric with AC Medic Heating & Air Conditioning out for a repair call and it was a pleasant experience for once. Over the years I’ve used many heating & air repair services and have had bad experiences. Eric came and was very thorough. He spent the time to explain not only what he was doing but why. He fixed problems no other company has been able to. After he worked on my system it works like it never has before. My power bill dropped as well. Their prices were good too! No need to call anyone else now. I’m a customer for life!
Eric's crew installed a new hvac system for our home last month. They were a professional and very efficient team. The new install looks and works great! Eric is awesome and I really appreciate having a heating and air professional that is responsive, knowledgeable, and trustworthy.
I bought my older home knowing that we'd have to make improvements on it, and one of the best improvements is the AC unit Eric installed. He was able to find an excellent solution for our 3 level home by recommending a dual zone system which makes our home very comfortable and a pleasure to live in. His knowledge and expertise in AC units and his fine tuning of our ductwork shows that he is a true professional that takes pride in his work.
Eric came out and did a quote for me on a new heat pump after my old one died. The price was similar to 3 other quotes that I had gotten, but this was a higher efficiency unit, a Trane, and the price also included installation of a second return grille to get my house heating/cooling more efficiently. Overall great price and knowledgeable and friendly installers. I would definitely call Eric and his team back for future heating and cooling needs.
Great service. Eric explained everything along the way so I coukd understand what was happening. Quick and painless!!
Very very nice and reasonable I would recommend his company to anyone who needs their ac/heater fixed.
Everything was perfect. No problems.
Highly recommend AC Medic. Let us know what time he was going to arrive. Found the issue and let us know what was going every step of the way. We will definitely be calling if we have any other problems.
Very satisfied with the quick repair and fair price. No complaints at all. Thanks!
My AC went out on a Sunday afternoon and the company who initially came out said the compressor was dead and that the best course of action would be to get a completely new unit along with a ton of extra work that 'needed' to be done to make it possible. The next day I called around for a bunch of estimates. When Eric came, he luckily offered to double check the diagnosis I was given. He was very knowledgeable and patiently explained everything he was doing while answering any questions/concerns I had. Turns out the real issue was a failing fan motor not the compressor. He was able to get a new motor the same day and had everything back up and running in no time. Sometimes it's worth getting a second opinion!
A/C Medic did a great install on our new system, a little difficult to get in touch with at times but it was a busy time of year (mid-July). They listened to our needs and did what we asked, our home is quite comfortable now. The price was reasonable for the work completed, much better than some quotes we got and comparable to others that offered less service and lower quality systems. Glad to have AC in our home now that we don't have to worry about.
Very pleased and satisfied with the service Eric provided today. Highly recommend AC Medic
Great service, very polite and friendly installers; prompt and quick service, kept my house clean and cleaned up after themselves. They kept us informed every step of the way as to who was coming and when. I was really surprised to get someone on short notice, in July, to look at my old unit and then replace my unit. Awesome folks! Highly recommend Eric and his team!
Great service, affordable, and super knowledgeable!
Loved working this company. They are honest professional and always on time. I also loved they use texts and emails to communicate invoicing and scheduling if you are unable or miss their call.
With a unit that was over 30 years old, last summer during this time period my daily usage for power was $5.97 per day and we struggled even then to barely cool the house. Mr. Tappan came out, gave us several options that worked with our home and situation, and in two days had a unit installed that I cannot stop gushing about. We are SO pleased! The speed, professionalism, price and quality of Mr Tappan and his crew cannot be beat. And THIS summer, time period? My power consumption per day is $2.62, in a home built in 1969 in which we have done no other modifications such as more insulation or new windows.
Eric and his team are true honest professionals. When our HVAC needed repair he responded quickly, arrived early and did a thorough inspection while offering us different options to satisfy our needs. I could not ask for a better form of service. My family will always use Eric going forward for any HVAC needs we may have. Highly recommend to anyone looking for an AC or Heating repair!
Wonderful crew, good price and honest opinions, would highly recommend them
We came back from vacation to find our A/C not working. It was late in the afternoon, and I found AC Medic via Google (we're fairly new to the area, and didn't know anyone), so I gave them a call. Eric was happy to come take a look even though it was the end of the day, and he spent a considerable amount of time trouble-shooting, and explaining what he was checking along the way. Unfortunately, our unit was beyond repair. Eric gave me several options and recommendations on what he felt would be the best course of action. His techs came out within 2 days to replace our unit with a much more efficient one. I wouldn't say I'm "happy" we had to replace our unit, but under the circumstances, things worked out very well. Eric was extremely professional and trustworthy, and gave us an honest assessment without trying to strong-arm us into anything. I have had bad experiences with contractors on numerous occasions in the past, so I'm general pretty skeptical and leery, but Eric really put my mind at easy. I will be calling him from now on for our HVAC maintenance. I would highly recommend you give him a call. Thanks Eric and Team for great service!
Eric and his crew provided great service in a timely manner! Would highly recommend.
Eric was knowledgeable and did a great job. Would definitely use this company again and recommend.
This company is awesome not only did he fix my air and make it work well that he did not put a hurting on my Mom's wallet and made my animals and me cool again and was very patient and very good at what he does I would recommend anyone who needs Heating and Air Services to give this company a call thank you so much for coming out so late and fixing my heat and air at the last minute you are definitely a true blessing and an honest company and you don't put a Hurtin on people's wallet like some of these other companies wanted way too much to even come out for a service call thank you for fixing my air and all that you do I will recommend you to all my friends and family who need heating and air work sincerely Linda Rogers
Highly Recommend AC Medic to take care of your air conditioning problems. Very helpful, honest and affordable.
Eric was fast and able to quickly diagnose our problems. His costs were also VERY reasonable and we certainly be using him again!
It was excellent service and came in promptly matter.. Will definitely recommend to anyone... Reasonable as well
Eric was very professional. His team did a wonderful job! They come highly recommended! Great job guys!
Excellent Service and Equipment. Eric and his crew did a timely, professional, and fantastic job replacing my central air system after it crashed. Eric has been servicing my out of date system going on 8 years and it was time to replace. Do your research, butyou won't find a better central air system than a TRANE. It is fast, efficient, and cost effective. Again, thank-you Eric and your crew for a job well done.
Excellent service great job keep it up A/C Medic.
First time using a/c medic heating & air . Was very pleased with the service! I will use them again.
Eric T was very efficient and knowledgeable. He went the extra mile to check air filters and provide me energy saving tips for the future. Amazing same day service with everything needed on arrival!
A/C Medic is a pleasure to work with. Eric and crew provide exceptional service at a fair price. We had a unit replaced and new duct work installed along with some ancillary products. Eric is very knowledgeable and was patient while explaining the details of our project. I'm confident in referring anyone to A/C Medic.
Erick is excellent and I highly recommend anyone needing HVAC work to give him a call!!!
GREAT SERVICE AND PRICE! If you have a AC/HEAT problem call Eric first! You won't be disappointed in his work.
Excellent service, friendly efficient, I highly recommend this company. Thanks Eric
I would call again and again. Fast reasonable service. I called at 4:00 he was here by 5 and the repair was finished by 6 and it was Labor Day weekend. Great service.
Exceptional. Very professional, great price, and extremely knowledgeable. I highly recommend them if you are having AC issues. My system was done. They had a new systems installed at a great price the very next day.
Our AC went out over the weekend, which was a pretty urgent fix for me because I have 3 little boys in the heat. I called early in the morning and my air was fixed by lunch...very professional, quick, & efficient. Eric also gave me advice on AC maintenance and texted the next day to ensure that it was still working properly. It's working better now than it has in weeks!
Eric saved me! Came after all other businesses were closed and repaired my AC in the blink of an eye.
After being "stood up" by two different HVAC repairmen recommended by family and friends , I googled HVAC repair and A/C Medic came up. Since there were good reviews I decided to give them a try! I'm so glad I did, Fast, friendly and efficient service is what I received ! I would recommend to anyone and will be using this company for all my future heating and air needs.
Eric is a true pro. After talking about the my air conditioner problem, it was suspected I had a wiring issue after I installed a new thermostat. To save time, I texted him a photo of the wiring and he immediately diagnosed the problem. I would recommend A/C Medic to anyone.
Our central air unit for our 2nd floor stopped working on Saturday afternoon and our 2nd floor got up to almost 90 degrees. We contacted A/C Medic and the man that answered said he was on his way to our house. We expected him to be there within the hour; imagine our surprise when he literally showed up 5 minutes after we called! He happened to be on his way home from a previous call, and came right to our house instead. Within 20 minutes, he had our upstairs A/C unit operating again, and even recommended that we have our units serviced (which we had been planning on doing). We didn't hesitate to schedule our servicing with him! I highly recommended A/C Medic. Not only was he fast and accommodating, the price was extremely reasonable and he was very pleasant!
Eric was recomended by my brother, and I plan to use his services in the furure! He was professional, and able to fix my my problem quickly!
We've used Eric twice now for heating and AC services and both experiences were great! He is thorough and knowledgeable and even takes time to explain things. Affordable prices and solid work. Thanks Eric!
Got Eric and AC Medic name from builder friend. Response time was very fast. Very professional and knowledgeable. Did not rush through helping us but took appropriate time to fix issues. Will definitely call Eric again with heating/air trouble. Thanks again Eric!
A/C Medic came to my rescue on a Sunday at 5pm and fixed my broken air conditioner in no time. Excellent service and very reasonable! I recommend this company to everyone! By the way I'm in Greer SC...😁 I will recommend Eric and this company to everyone!
My experience with this company was absolutely amazing. I had an issue with my warranty company not sending an email. But it did not stop them. They came out literally the same day after having an issue on my warranties end. Very knowledgeable and professional. I will be using these guys again next.
Super friendly, knowledgeable, affordable, honest, explained everything in detail, would recommend them and use them again.
Our a/c went out while we were away and our house was 90 degrees when we returned on a Saturday. Eric got there within the hour and had everything repaired quickly and efficiently! Highly recommend!!!!
Our AC decided to stop working and I saw all of the high ratings on here so we tried it out. He worked around our schedule and were able to diagnose the problem quickly and it was fixed! He also made recommendations for future updates and helped with our damper(?) Issues in the attic. Was very knowledgeable and very nice to work with - the price was very affordable - will definitely use again!
As a realtor I'm always appreciative of communication, sense of urgency and fairness. You get that with Eric, at A/C Medic. Give him a call, be honest and let him get you taken care of.
Well, I got a hold of Eric about 2 years ago. Our ac unit kept freezing, he came within 30 min of our phone call. He told us what was wrong with our unit. He is by far the best in the business, he charges a fair amount and will get the job done fast! We are very lucky that we got a hold of him, and he will remain to service our new unit. I honestly can say that if you need someone that is smart and a good price give him a call!
Eric was very professional through the whole process. He explained what was wrong with the hvac unit and what needed to be done in order to fix it. He's a very honest man and trust his work I will continue to use him for future real estate needs. I highly recommend him to anyone in need. Thank you Eric for your hard work
My wife and I noticed our air conditioning was blowing warm air upstairs and went to google to find somebody to come out and take a look. A/C Medic Heating and Air conditioning was the first name to pop up. I noticed first that the reviews were all outstanding so I gave them a call. Eric was able to come out the next day (mind you it was a saturday) to come and look at our unit. Eric was able to diagnose the issue within minutes, and showed me in detail where the problems were. Eric provided a fair and honest quote within an hour and ordered the equipment. 2 days later, Eric was over replacing our unit and answering any/all questions we had. In 2016, it's rare to find somebody who is as honest, and cares as much about their quality of work as Eric. We will be using A/C Medic exclusively for all of our AC/Heating needs moving forward and I'd recommend him to anybody who's on the fence. His work speaks for itself, but I hope this review helps.
Both of my a/c units weren't properly functioning and Eric was able to come out and get us up & running in no time! Not only was he timely and professional but he also gave me a full explanation of the problems as well as some future maintenance tips regarding filters, service appts, etc. He is certain my power bill will go down and I can't wait to see what money he was able to save me! Would recommend to anyone and will use them again!
There is never a good time to deal with an HVAC system that fails, especially when the outside temperature is forecasted to be below freezing. Without notice, a 13 year old gas pack unit failed on a Wednesday and needed replacement. After talking with three contractors, who were slow to respond, (and one dismissive that they could not come look at it on such short notice), I called Eric and explained the predicament. Eric informed me that the first contractor quoted a high price for a low end unit. The second contractor, after repeated calls to get a quote, was $1,500 higher than the first and could not replace the unit until the following Monday. Eric, initially contacted on Thursday, came out to the house the same day, assessed the problem and provided an estimate to replace the unit the next day for a price that met the first quote, but with a higher quality unit. All this time, I was out of town managing this over the phone. Eric was transparent, honest and thorough. I am very thankful that there are reputable professionals like Eric, who provide sincere, consultative, advice without taking advantage of the situation. At no point in dealing with Eric did I feel he was "selling me". The gas pack unit was replaced within 24 hours of contacting him, and I am confident in the quality of the product purchased and the diligence of the install... All at a price and urgency that beat two other contractors hands down. I absolutely recommend Eric and A/C Medic and will continue to refer and use him for all of my HVAC needs.
Called Eric at 5:45 about our heat being down and it's going to be 28 deg tonight. He arrived within an hour and had the job completed within 30 min. He was professional, fast, and knowledgable. I would highly recommend him for your A/C needs.
I called A/C Medic on Friday, February 5th, talked with Eric, and was quoted a price. He was very informative and professional. When I told him our system had failed and we had no heat, he said he would come on Monday, February 8th. I was so grateful that he would schedule us that quickly as the company that had been doing our service wouldn't come until the 22nd of February. Installation went smoothly and was professionally done. We now have a warm home again. Great Service!!!!
I would definitely recommend A/C Medic. Eric is very knowledgeable and curteous. He installed my heat pump over a year ago. I am very happy with my unit. So happy that I recommended my parents call him when their unit went out. He installed their Trane unit and they are very happy with theirs also. Eric is a really nice guy and will help you in anyway he can. The guys he has working to install the units are truly professional and kind. They preform very neat work. I would definitely recommend this business if you need a/c and heating needs. They have really reasonable prices also. Check around for prices then call Eric at A/C Medic!
Eric has performed a systems check on both my heating and cooling systems in my new house, and has even had good suggestions for improving the efficiency of the system. He has always been very easy to work with and does a great job of explaining what he's doing and how it's going to help you as the homeowner. Will definitely continue to use him for a long time to come, and will definitely recommend him to anyone who asks!
Eric was knowledgeable, affordable, and came the same day we called him. I would recommend A/C Medic to anyone in the area that needs help getting there HVAC running or keeping it clean and running. We have been without proper heat for 3 months and within 30 minuets of Eric coming in the house we had heat! We will be using this company again to help keep our system in good shape.
Eric is very knowledgeable and courteous. He goes over and above to do the job right. Give him a call for your a/c needs. You will not be disappointed. You just read my initial thoughts about my experience with ac medic. It is now 3 months later and I couldn't be more happy. My power bill is set up on budget to equalize the payments. Before Eric installed this unit we were almost $300 in the red. After 3 months of running this unit we are $10 away from getting back even. The next billing cycle will put us ahead of the game. I am glad that I took the time to research and find Eric. You don't get this many 5 star reviews unless you treat your customers right, and I would recommend him to everyone looking for heating and ac work.
Nice to have a true professional come and give u an honest quote with outstanding work. Would recommend Eric and ac medic to anyone
It's such a pleasant surprise to have a someone go above and beyond. Eric was friendly, efficient and great customer service. I highly recommend Eric!
Called Eric late on Saturday afternoon after the ac stopped working and he was at our house within 20 minutes. He got it working again in no time. Fast, knowledgeable and friendly service would highly recommend!!
Eric is super awesome! Call these guys for excellent service you can trust!
My a/c had been running all day and not cycling off and constantly getting hotter in my house. Called Eric and he came out on a Saturday evening and not only recharged my a/c but cleaned the coils. He was very helpful and knowledgeable in explaining what was happening and why your coils need to be cleaned and checked every spring. I highly recommend calling Eric for your HVAC needs. Thankfully now, after he fixed my a/c and didn't clean out my wallet I sitting in a nice cool house.
We came home from our vacation at the beach to a house with an A/C Failure on a Saturday. Eric got out to our house very quickly, advised us replacing the unit, and took care of everything for us in a very timely manner to make sure we had cool air in our home as soon as possible. The awesome customer service and professionalism will make sure that this is who we call for all issues and maintenance with our A/C into the future! Would definitely recommend to everyone!
I came home from vacation to a house that was 94 degrees inside. I called Eric Tappan after he was recommended to me by someone else. Within 30 minutes, he was at my house. My unit had iced over and had to thaw first so he came over again at 8 pm on a Saturday (the same day) to finish fixing it for a very reasonable price. Right now I'm sitting in an air conditioned house and about to go to sleep for the night. I definitely recommend him!!!
My wife called and said our air was out on a 100 degree day, I called AC Medic and spoke with Eric he came right out and fixed my problem. As well I had him service the other AC while he was there. Highly recommended him His prices were fair and he was a super nice guy! GREAT SERVICE!
Quick professional, and did everything he could do to get my out of date unit back up and running when anyone else would have told me to just get a new one. Definitely rocking the AC Medic magnet
Great guy, talk through the whole process. Was very personable and was fair on his prices especially coming out on a emergency call at 10PM, thank you for your above par service sir.
This is the guy to call for all your A/C needs. Eric is very helpful in helping you understand what he is doing and why. It is hard to find truly honest people today, but you call Eric and you have found and honest company. Will recommend to everyone I know.
great service! showed up on the scheduled time. cheaper then 2 other offers. and my AC is ice cold now. I will definitely choose him again for the next service.
I called Eric around 9pm on a Thursday night, not only did he come, but was at my house in under 30 minutes. He was very thorough, checking every thing, from start to finish, in 20 degree weather. He did not leave my house until after 11pm, after making sure we would be ok for the night. He had diagnosed the problem but had to get the part the next day. He kept me informed as to when he had the part and when he would have the work done to get our heater up and running again. He was very knowledgeable, and was not your typical repair person out to gouge you. He gave me a very rough estimate, (it was night, and all parts stores were closed) of the cost, and I was pleasantly surprised when he finished and my bill was 1/3 less than what he had quoted. I would highly recommend him for all your HVAC needs. Best repair personnel I have ever encountered! Thank You for everything Eric.
Great experience: timely, satisfied with the work as well as the price. I have an older unit that many companies would most likely have just tried to replaced, but I am a student with a family so that wasn't in our budget. The tech obviously knew what he was doing and got it going in a timely fashion. I would definitely call again.
Eric showed up next day after our A/C took a turn for the worse. Could not have been better, as we had a 3 week old infant at home. He had our system up and running within an hour, and left me with some valuable info as to how to measure the health of my system. He'll be coming back in the spring to do a preventative maintenance, and he's my A/C guy from now on. Top notch service, no equal.
Quick, affordable, amazing service! I came home Friday night to notice my AC unit wasn't cooling and the lines were frozen. First place I called was A/C Medic and I'm glad I did. Eric came out on Saturday, quickly diagnosed the problem and fixed it right away. He explained everything to me, answered any questions that I had and gave me great tips on how to keep my unit running efficiently. I would highly recommend this company to anyone with any heating and cooling needs. I'll be using them again in the future for sure!
A/C medics were very quick and polite. The installers were very friendly and experienced, and they went above and beyond fixing little things things that others would have left alone. I had recently injured my back so they even got some boxes out of my attic for me. Eric Tappan, the owner, was very friendly and knowledgeable and gave us all our options and even dispelled some misconceptions I had from other company's less truthful approaches. I will continue to use A/C medic and recommend them to my friends.
This company deserves 10 STARS! AWESOME team, honest and reliable. My AC unit needed replacing in August (one of the hottest months). Eric helped me and my husband decide on which unit was the best choice for our home. He explained everything in detail and had the new unit installed and running perfectly. If you are in need of Heating/Air conditioning repair, replacement or servicing don't call anyone else but Eric with A/C Medic. I know I made the right choice and I hope you do too!
We bought our home new, but the parts had been pieced together by another well known air conditioning company. We had multiple problems, so we called another company. We employed A/C Medic to install our new unit. Eric Tappan, owner of A/C Medic explained our air return air vent needed to be enlarged. This increased the efficiency of our cooling system so much! He also recommended another filter that helps with allergies. Then we had him install a unit in a newly built garden room. Our electric bill actually went down even though we now have more square footage! He is honest, timely and trust worthy, rare qualities. It is without hesitation we would recommend A/C Medic Heating & Air Conditioning. Sincerely, Richard and Yvette Bunch
We were very pleased with the a/c replacement. He did it quickly and professionally. We haven't had any a/c problems in 2 years. We had been having problems every year since building our house 6 years ago.
Eric has done exceptional work many times for my family. He has replaced my unit and has fixed any problem I have called about. He is professional and I recommend him to friends and family. I will continue to call if any other problems were to arise.
Reasonably priced, very thorough & he didn't make up issues with my system. I only had to pay the service fee & we had AC! We couldn't be happier! Thanks AC Medic!
We highly recommend this company. Eric came and checked out all the components. We expected that the whole unit would need to be replaced since we have done no maintenance on it for 10 years. Needless to say that was not the case. He replaced some parts and cleaned it really good. It works great and is so much quieter than it was before. Eric did a great job! We will definitely be calling him again to service it every year. Thanks again for a honest job well done!!
Eric is the man guys, not only did he arrive within an hour of the initial call. He knew EXACTLY what was wrong sight unseen. He also was helpful in giving me tips to reduce overall energy costs AND ac repair issues. Most ac companies WANT you to break down to get more business. Eric is there to help you NOT use his repair service, rather teach you how proper maintenance will prevent problems in the first place(which he preforms yearly/bi-yearly at a reasonable rate). A+++ service. You will NOT regret calling him!
Eric did a great job. He is very good at his job. If I need work done in the future i will definitely know who to call!!
Eric did a great job. He was very knowledgable, and he gave us a lot of great tips in helping to save on electric costs. We will be using him again in the future.
Eric did a great job! He's very informative and knows what he's doing. Next time we have issues with our unit we are definitely calling him!!!!
Great Customer Service!!! When my a/c unit quit cooling my house the first person I called was Eric. He came out and fixed me right up. But, not only did he fix my a/c for me, he took the time to teach and explain to me what was going on. He helped me understand what I need to do in the future to reduce the risk of my unit going out on me during the hot summer. So you get a great price and great help, could not ask for more.
I emailed AC Medic on a Sunday and Eric responded within an hour of my question. Based on my description of my problem, he was able to give me an idea of what might be wrong and what tests he would need to perform when he came out. I called him Monday morning and he was able to work around my schedule! The rates are very reasonable and I received an instant invoice of what he did and what I will need to do in the future. Thank you for saving us from melting!!!
I was so impressed by the professionalism of A/C Medic. They didn't pull in the driveway with a beat up vehicle & use notepad paper as a receipt for me. They knew what they were doing & solved my issue immediately. Thank you so much, Eric, for an honest job!!! I have already recommended you to all my friends & family!
Eric came out to our home to service our AC unit. He was able to diagnose our problem right away, than made several phone calls to find the fan motor we needed! He fixed a problem that another local A C repair company made a mistake on. He is extremely knowledgeable. A/C Medic comes HIGHLY RECOMENDED!!! Their rates are definately more reasonable than any other in the area!! no need to call around.
I had Eric with A/C Medic out for a repair call and it was a pleasant experience for once. Over the years I've used many heating & air repair services and have had bad experiences. Eric came and was very thorough. He spent the time to explain not only what he was doing but why. He fixed problems no other company has been able to. After he worked on my system it works like it never has before. My power bill dropped as well. Their prices were good too! No need to call anyone else now. I'm a customer for life..
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